Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB

Saltafossi-SUS Carbon MTB

Vendor: JAVA BIKE
Availability: In stock
$1,499.00 CAD
$1,499.00 CAD
Please hurry! Only 5 left in stock
Color: Matt Titanium
Ship From: Manufacturer
Size: Medium

Get a discount when you purchase 2 or more!

Subtotal: $1,499.00
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Specification  
Specification
x

Warranty  
Warranty
x

Warranty Policy

Last updated: [Insert Date]

📅 Warranty Period

  • 24 months for frames & motors
  • 12 months for batteries

✅ What's Covered

  • ✔️ Manufacturing defects in frames/motors
  • ✔️ Electrical system failures

❌ What's Not Covered

  • Wear parts (tires, brakes, chains)
  • Paint scratches & cosmetic damage
  • Saltwater corrosion

📋 How to File a Claim

  1. Email Us
    Contact Javabikenorthamerica@hotmail.com within 7 business days
  2. Provide Proof
    Include:
    • Purchase receipt with serial number
    • 3+ clear photos of the defect
  3. Wait for Review
    We'll respond within 5 business days

🔧 Repair Options

Small Parts (<2kg):

  • Free replacement via UPS Ground®

Motors/Batteries:

  • Return defective unit at your cost

Timeline:

  • Parts: 3-5 business days
  • Major repairs: 10-15 business days

📦 Return Shipping

You Pay Unless:

  • It's our mistake (wrong item shipped)
  • There's a factory assembly error

Packaging Rules:

  • Use the original box or UPS-certified packaging
  • Add 5cm cushioning on all sides

❗ Damage during shipping voids your warranty

⚠️ What Voids Your Warranty

  • Breaking factory seals
  • Using non-OEM parts
  • Improper return packaging

🌍 International Claims

Canada/USA: Full shipping costs

Other Countries: Provide battery UN38.3 certification

Need Warranty Help?

Email: Javabikenorthamerica@hotmail.com

Shipping  
Shipping
x

Shipping Policy

Last updated: [Insert Date]

🚚 Shipping Areas

  • ✔️ Servicing all addresses in mainland USA & Canada
  • ⚠️ Restricted items include:
    • E-bike batteries (see special instructions below)
    • Oversized items (over 120" combined dimensions)

⏳ Delivery Times

Destination In-Stock Items Backordered Items
Canada 5-10 calendar days 45-60 days from China
USA 5-10 business days (UPS) 30-50 days from China
Alaska/Hawaii Contact us first (+18.5% fee)

🔋 E-Bike Battery Shipping

❗ Important: Batteries ship separately!

  • $28.50 battery handling fee per unit
  • Requires special documentation (we'll email forms)
  • Allow 3 extra days for hazardous material processing

📦 Packaging & Fees

  • Shipping costs calculated by:
    • Package size (UPS dimensional weight)
    • Destination zone
  • Additional fees may apply:
    • Residential delivery: $4.20
    • Oversized items: $85+

🔒 Insurance Options

  • Free $100 coverage included

Questions? We're here to help!

Email: Javabikenorthamerica@hotmail.com

Return  
Return
x

Return & Refund Policy

Last updated: [Insert Date]

📆 Return Timeframe

You have 30 calendar days after delivery to request a return.

✅ Eligible Returns

  • ✔️ Unused with original tags attached
  • ✔️ In original packaging with all accessories
  • ✔️ Include proof of purchase (receipt/order#)

❌ Non-Returnable Items

  • Custom/personalized products
  • Final Sale items (marked at checkout)
  • Gift cards & digital products
  • Batteries/hazardous materials

📦 Return Process

  1. Get RMA Authorization
    Email Javabikenorthamerica@hotmail.com
  2. Pack Securely
    Include all original packaging materials
  3. Ship Back
    Use provided label (if eligible) or self-arrange shipping

💸 Refund Timeline

Stage Processing Time
Inspection Period 5 business days after receipt
Refund Processing 10 business days post-approval
Bank Processing +3-5 business days

❗ No refunds for in-transit items

⚠️ Damaged/Defective Items

Report within 48 hours of delivery with:

  • Clear photos/video of issue
  • Batch number from packaging

We'll email a prepaid return label if verified

🔄 Exchanges

  • Complete return process first
  • Place new order separately
  • Customer pays all exchange shipping fees

Need Help With Returns?

Email: Javabikenorthamerica@hotmail.com
Saltafossi-SUS Carbon MTB

Saltafossi-SUS Carbon MTB

$1,499.00
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB
Saltafossi-SUS Carbon MTB

Saltafossi-SUS Carbon MTB

$1,499.00
Color: Matt Titanium
Ship From: Manufacturer
Size: Medium
Compare color
  • matt-titanium
  • blue
Click on color/pattern to compare, click and drag images to reorder

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