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Last updated: [Insert Date]
Small Parts (<2kg):
Motors/Batteries:
Timeline:
You Pay Unless:
Packaging Rules:
❗ Damage during shipping voids your warranty
Canada/USA: Full shipping costs
Other Countries: Provide battery UN38.3 certification
Last updated: [Insert Date]
Destination | In-Stock Items | Backordered Items |
---|---|---|
Canada | 5-10 calendar days | 45-60 days from China |
USA | 5-10 business days (UPS) | 30-50 days from China |
Alaska/Hawaii | Contact us first (+18.5% fee) |
❗ Important: Batteries ship separately!
Last updated: [Insert Date]
You have 30 calendar days after delivery to request a return.
Stage | Processing Time |
---|---|
Inspection Period | 5 business days after receipt |
Refund Processing | 10 business days post-approval |
Bank Processing | +3-5 business days |
❗ No refunds for in-transit items
Report within 48 hours of delivery with:
We'll email a prepaid return label if verified
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